Record Screen not working properly

Discussion in 'Parallels Toolbox for Windows' started by Jen4, Apr 8, 2021.

  1. Jen4

    Jen4 Bit Poster

    Messages:
    1
    After the newest update, the record screen feature is lagging and it stops recording around 4:30 minutes. It allows me stop the recording, but then it takes forever to save. When it finally finishes storing the file, the video only goes to 1:30. I was using my key from my Parallels Toolbox for Mac, so I thought that was the issue. I went ahead and bought another subscription for Windows and that did not solve the issue. I would like a refund if the issue is not resolved since now I have two keys for no reason.
     

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  2. ClaudiaA

    ClaudiaA

    Messages:
    1
    Hola yo tengo el mismo problema, te habrán dado alguna solución espero estés muy bien.
     
  3. DavidP46

    DavidP46

    Messages:
    1
    I am also having this issue. When I try to record the screen, there is a rotating graphic around the record button and it never starts. I am running Windows 10 with the latest version of Parallels Toolbox installed.
     

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