Hello, I have not used my Parallels Desktop for Mac subscription in over a year. Last year (2024) I went back and forth trying to cancel my auto-renewal. They wouldn't give me a refund last year but I know I at least canceled my subscription so I wouldn't be charged again this year (2025). Well, fast forward to this year and my account has just been charged $54.61 again. I have been unable to get ahold of anyone through the support tickets on the Parallels website nor have I been able to find any kind of customer support number to call. I just want to cancel my Parallels subscription once and for all and get a refund without having to get a whole new debit card like my bank is suggesting. I never even got an email warning or anything that my subscription was about to renew AGAIN when I had cancelled it last year and this was a whole ordeal last year.
