Refund On Payment.

Discussion in 'Account and Subscription Management' started by AdamC16, Oct 29, 2020.

  1. AdamC16

    AdamC16 Bit poster

    Hello Parallells Team,

    I was under the understanding my subscription was cancelled around 7-8 months ago, while trouble shooting a Linux Kernel issue I had ( I understand it is now fixed, however have not used Paraellels in over 7 months) I was with the understanding the service was cancelled, however I just got charged for a renewal today.

    My renewal detail is #245306065 Could you please process a refund on this payment and cancel subscription.

    Thank you for your assistance in these hard times.

  2. Ajith1

    Ajith1 Parallels Support

    We have initiated a refund for the renewal. Your subscription will be deactivated as soon as the refund is processed.

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