The renewal payment did not go through at first and was processed later, resulting in a duplicate charge. I would like to request a refund. The order number is 526817796.
Hello, Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link: https://kb.parallels.com/6571 Once submitted, a support representative will be happy to assist you further with the refund process. Thank you.