Registration Nag

Discussion in 'Installation and Configuration of Parallels Desktop' started by ajay, May 8, 2009.

  1. ajay

    ajay Hunter

    Messages:
    153
    Have been a long time Parallels user. Running Parallels 3.0, build 5626 on my iMac. Today, when I logged in to Windows, I received the following message: "Your registration information is invalid. No updates can be downloaded. Please contact Parallels support team at http://www.parallels.com/support. Click OK to return to the application."

    This has happened before but I've forgotten what the fix was.

    Can anyone assist?

    Thanks,
     
  2. Anupama A

    Anupama A Pro

    Messages:
    286
    Hello Ajay,

    You should uninstall the current version, install the original Parallels build and update it:


    1. Run Parallels Desktop for Mac and click the Parallels window. Parallels menu appears.
    2. Choose the "Help"- "Check for Updates…" menu option.

    Note: localized keys and U.S. builds aren’t compatible.


    Thank You.
     
  3. ajay

    ajay Hunter

    Messages:
    153
    Where do I find a copy of the original Parallels build so that I can reinstall over my v3.0 build 5626????
     

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