Regular Gateway mode wont accept connections

Discussion in 'Parallels Remote Application Server' started by joepc, Jun 4, 2009.

  1. joepc

    joepc Guest

    Hi,

    Been using 2x App server for nearly 2 years without issue.
    A virus got in and changed the RDP port before the Antivirus deleted it.

    I restored the port number and rebooted, everything came back but Regular Gateway mode wont work. I had to change all the clients to Direct Mode.

    That was yesterday and today I got a notification,

    -----
    Agent on localhost has disconnected
    -----

    I tried reinstalling the Agent Service but keeps saying "Failed to uncompress Memshell.exe."

    Now it wont accept any new connections Direct or Gateway. I am unable to reboot for another 6+ hours

    Any suggestions? I’m on Version 5.1 (Build 315)

    Thank, Joe
     
  2. joepc

    joepc Guest

    OK rebooted and reinstalled 2x - agent is ok now

    Strange thing, I have 15 sessions connected now using the Direct Mode on the clients but none of them are registering with 2x

    See image

    [​IMG]

    [​IMG]


    Gateway mode still not accepting connections.

    Error:

    [​IMG]
     
  3. zippo

    zippo Pro

    Messages:
    491
    tunnels mean gateway mode,direct mode are not counted.

    clear the server log and try to connect in gateway and post your log file.
     

Share This Page