Remote access to Mac from iPhone

Discussion in 'Accessing your Mac' started by RobertG25, Jul 12, 2020.

  1. RobertG25

    RobertG25 Bit Poster

    Messages:
    3
    Hello!

    I have an current subscription. I usually access my Mac through my iPad. It has been months since my last remote access. Now I am trying to access my Mac from my iPhone. All I get is a screen that includes "Restore Purchases". When trying to login on through the Internet, I do not get a dashboarf. Its as though I do not have a subscription.

    What am I doing wrong?

    Thanks
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    6,252
    Hi, could you please share a screenshots of the issue?
     
  3. RobertG25

    RobertG25 Bit Poster

    Messages:
    3
    It looks like I was using the wrong account. So I logged into the proper account. It wants to validate my iPhone. I had it send the email for this purpose. The email never comes.

    Bob
     
  4. RobertG25

    RobertG25 Bit Poster

    Messages:
    3
    I have successfilly logged in and now have remote access to my computer. Thanks.
     
    Maria@Parallels likes this.

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