Remove license from account

Discussion in 'Licensing and Activation' started by JimK15, Jun 13, 2024.

  1. JimK15

    JimK15 Bit poster

    Messages:
    2
    I have a computer that was stolen. I do not need the license anymore. I had to disable auto renewal so I don't renew the second license. Can you please remove the license that ends with 8YSD4W-GGSASF-EN4BV7 from my account? I need to get this done asap. The license I am using expires on 6/29.

    Thank you,
     
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    511
    Best Answer
    Hello Jim,
    Thanks for reaching out.
    We have disabled auto-renewal for your subscription with license key ******-EN4BV7.
    Thanks
     
  3. JeffreyBostoen@Parallels

    JeffreyBostoen@Parallels Junior Member

    Messages:
    14
    You're probably not referring to the "Parallels Secure Workspace" product. Are you perhaps a Parallels Desktop user?
     
  4. JimK15

    JimK15 Bit poster

    Messages:
    2
    Parallels Desktop is the license I am trying to remove. I do not see any way to deactivate one of the licenses.
     
  5. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    511
    Best Answer
    Hello Jim,
    Thanks for reaching out.
    We have disabled auto-renewal for your subscription with license key ******-EN4BV7.
    Thanks
     

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