Renew the subscription... changing the number of computers

Discussion in 'Licensing and Activation' started by FelipeM4, Jun 30, 2024.

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  1. FelipeM4

    FelipeM4 Bit poster

    Messages:
    1
    My subscription has expired and I need to renew, I had 2 computers, now I only need one computer. I am unable to change the number of computers, so I can renew the subscription.
    How can I make this change to my subscription?
     
    FelipeM4, Jun 30, 2024
    #1
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    564
    Hello,

    Thanks for reaching out.

    Since you purchased the license from our website, it will not be possible to reduce the number of seats.

    You will need to purchase a new license and disable the auto-renewal for the current one. You can have more information to disable auto-renewal on the link https://kb.parallels.com/123306

    Please go to the link https://www.parallels.com/products/desktop/buy/ to purchase a new one.

    Thanks
     
    Avinash Bundhoo, Jun 30, 2024
    #2

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