Renewal and Subscription plan

Discussion in 'Account and Subscription Management' started by GeorgyS1, Jan 8, 2021.

  1. GeorgyS1

    GeorgyS1 Bit Poster

    Messages:
    1
    Dear team,
    could you help me to understand the pricing policy for my subscription?
    I was about to renew it, but noticed that renewal is double price from what I paid originally.
    Don't know how to send a private message to get support, would appreciate your help.

    Thank you in advance.
    Georgy
     
  2. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,693
    Hello,
    could you share a screenshot of the double price please? If you would like to renew you can purchase an upgrade license, it costs 49.99$
     

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