Repeated attempts to contact support have failed... please help with cancelation/refund

Discussion in 'Account and Subscription Management' started by RodR3, Sep 11, 2021.

  1. RodR3

    RodR3 Bit Poster

    Messages:
    2
    This is very frustrating. I haven't used parallels in years. I just need to cancel my subscription and get a refund.
    Please expedite this request.
    Thank you
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,670
    Hello, could you provide us with your purchase order number please?
     
  3. RodR3

    RodR3 Bit Poster

    Messages:
    2
    Do you meant the reference number?
    upload_2021-9-13_14-27-38.png
     
  4. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,670
    Hello, your order has been refunded
    You will receive funds during the next 5-7 days.
    If you have any additional questions please let us know.
     

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