Resetting PC stuck at 66%

Discussion in 'Accessing your Mac' started by DanS11, Jan 16, 2018.

  1. DanS11

    DanS11 Bit poster

    I forgot my password to my Windows 10 user account, and decided to wipe my virtual machine by
    - holding shift and clicking restart
    - clicking troubleshoot, then reset computer
    Unfortunately now my virtual machine is stuck at "resetting this pc 66%", and the progress has not been going up for a long time now. What can I do?
    Is there any way I can retrieve the Windows 10 product key and simply install a new virtual machine? Thanks.

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