Retrieve Parallels Desktop 7 license key

Discussion in 'Installation and Configuration' started by amonica, Feb 3, 2012.

  1. amonica

    amonica

    Messages:
    1
    Hi, I'm trying to find the license key of a copy of parallels 7 that is already installed in lion. When I go to the licenses.xml file, it looks like the license key is encrypted and much longer than it should be. Is there any way to determine what your PD 7 license key is after install? thanks in advance!
     
  2. PatrickJ

    PatrickJ Bit Poster

    Messages:
    94
    No need to worry about decrypting anything, just go into My Account (parallels.com) and click My Registered Products, and you can copy/paste from there.
     
  3. YanaYana

    YanaYana

    Messages:
    1,666
    Actually you need to contact Customer service to retrieve your key now with version 7.
    It is free - please go to www.parallels.com/support/
     
  4. EkaterinaZ

    EkaterinaZ Parallels Team

    Messages:
    99
    Dear amonica,

    I have sent you a private message regarding the key retrieval.
     
  5. JJKMEL

    JJKMEL

    Messages:
    1
    I am trying to retrieve my key as well. When I contact support, it says I do not have support. Suggestions?
     
  6. EkaterinaZ

    EkaterinaZ Parallels Team

    Messages:
    99
    Please contact Customer Service and Licensing, it is free and requires no support options. The support code is only required for technical assistance:

    http://kb.parallels.com/en/6571

    Your keys are registered under your account, please log in and go to My Registered Products page to see them:

    https://www.parallels.com/account
     
    Last edited: Jul 11, 2013

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