RSA SecurID with XG

Discussion in 'Parallels Remote Application Server' started by jdobson, Mar 7, 2013.

  1. jdobson

    jdobson Bit poster

    Messages:
    1
    We have our first 2x server online and working great.

    We have a mandate to put 2nd factor on all remote connections and we use RSA securID.

    I setup the 2nd factor as Radius, set the settings to the Radius\RSA server, changed the port and did "check connection", set my attribute as global, nas.ip.address with a value.....all successful.

    On a MAC, I was able to authenticate successfully with a OTP and my credentials. My problem is that on a Windows computer or iphone/ipad I keep getting failed authentication for the RSA. I have changed the logon types, etc.

    There error that comes up is:"Check that proper attribute value pairs were configured" in the 2x log file.

    Also, I just finished setting up the proper internal/external Dns name and I have a self-signed cert in there now, I am getting a 3rd party cert installed shortly.

    From the RSA logs:
    Successful logon from mac:
    date/time user/2xservername passcode accpeted.

    On Windows computers:
    Unable to find user user@domain.com with matching password

    Anyone have any ideas?
     
  2. woqz

    woqz Hunter

    Messages:
    180
    what version of ASXG are you running on at the moment?
     

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