Security update for Windows XP SP3

Discussion in 'Installation and Configuration of Parallels Desktop' started by MichaelHendry, May 15, 2017.

  1. MichaelHendry

    MichaelHendry Bit poster

    Messages:
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    Following last week's Ransomware incident, I downloaded Microsoft's patch, but find I can't install it on my Mac's Parallels VM. I'm told that the version of Windows I'm running doesn't match.

    I've checked that the version I've downloaded is for Windows XP SP3.

    Anyone else similarly affected?
     
  2. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,257
    Hi @Michael, please let us know the version of Parallels Desktop you are using right now and help us with the screenshots if you get any error message, we will check and help you out.
     
  3. MichaelHendry

    MichaelHendry Bit poster

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    4
    Version 12.2.0 (41591) Screenshot 2017-05-15 22.59.11.png
     
  4. Swati@Parallels

    Swati@Parallels

    Messages:
    334
    It looks like a known issue with Microsoft update. Please check this blog and scroll to the bottom to further resources, download English language security update for Windows XP SP3. For more information, please check this Microsoft webpage
     
  5. MichaelHendry

    MichaelHendry Bit poster

    Messages:
    4
    Thanks, I followed your instructions, and downloaded the one that worked:
    windowsxp-kb4012598-x86-custom-enu_eceb7d5023bbb23c0dc633e46b9c2f14fa6ee9dd.exe

    The version I had trouble with was:
    WindowsXP-KB4012598-x86-Embedded-Custom-ENU.exe
     
  6. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,257
    Hi @MichaelHendry , we are glad that your issue is resolved. Please reach us for further assistance.
     

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