Segfault after Ubuntu Upgrade

Discussion in 'Parallels Client for Linux' started by BeW, May 4, 2022.

  1. BeW

    BeW Bit Poster

    Messages:
    3
    Hello,

    after update my ubuntu to 22.04 i cant connect to any server. I can start the 2XClient, but when i double click a connection, the client shuts down. I use the latest version 18.3.1 (build 22907)

    I get the following message in syslog:

    2XClient[15647]: segfault at 38 ip 00007fb6fe900f74 sp 00007ffed0fd1688 error 4 in libc.so.6[7fb6fe891000+195000]
    Code: 14 00 e8 ff 1e fa ff 48 8d 0d e8 98 14 00 ba 53 02 00 00 48 8d 35 2a 16 14 00 48 8d 3d 4e 16 14 00 e8 e0 1e fa ff f3 0f 1e fa <8b> 47 10 89 c2 81 e2 7f 01 00 00 90 83 e0 7c 0f 85 a7 00 00 00 53
    appserverclient[15677]: segfault at 38 ip 00007f3f8b65ef74 sp 00007ffcedb5b178 error 4

    Is this problem known?

    Kind regards
     
  2. AlexF14

    AlexF14 Bit Poster

    Messages:
    2
    I have same problem too:

    2XClient[42991]: segfault at 38 ip 00007f2642563f74 sp 00007ffd16611ef8 error 4 in libc.so.6[7f26424f4000+195000]
    Code: 14 00 e8 ff 1e fa ff 48 8d 0d e8 98 14 00 ba 53 02 00 00 48 8d 35 2a 16 14 00 48 8d 3d 4e 16 14 00 e8 e0 1e fa ff f3 0f 1e fa <8b> 47 10 89 c2 81 e2 7f 01 00 00 90 83 e0 7c 0f 85 a7 00 00 00 53
     
    BeW likes this.
  3. BeW

    BeW Bit Poster

    Messages:
    3
    Do you have a solution for this?
     
  4. AlexF14

    AlexF14 Bit Poster

    Messages:
    2
    In my case:
    1. sudo apt update, then sudo apt upgrade - install new packages and new kernel, reboot
    Parrallels version - 18.3.1 build 22907
    Work fine.
    Ubuntu version - VERSION="22.04 LTS (Jammy Jellyfish)"
    Also i installed libpangox-1.0-0, because some application not started well, I found in the log that this library was missing. But I'm not sure exactly what that was.
     
  5. BeW

    BeW Bit Poster

    Messages:
    3
    I got some ubuntu updates eg. libc-bin, libgtk, libglib2. Now 2XClient works fine.

    I think it was a problem from the last ubuntu update.

    This thread can be closed.
     
  6. McallenT@Parallels

    McallenT@Parallels Staff Member

    Messages:
    209
    Hello, We are glad that the issue is resolved. Thanks, Parallels Team.
     
  7. SESHADRIK

    SESHADRIK

    Messages:
    1
    I have Ubuntu 22 and am facing the same problem. I tried updating/upgrading, but that didn't help. Here are some messages from syslog/dmesg:

    dmesg:

    [ 1202.646368] process '2X/Client/bin/2XClient' started with executable stack
    [ 1251.054486] audit: type=1326 audit(1656259732.167:242): auid=1000 uid=1000 gid=1000 ses=9 subj=? pid=6444 comm="slack" exe="/snap/slack/62/usr/lib/slack/slack" sig=0 arch=c000003e syscall=92 compat=0 ip=0x7fd3385353b7 code=0x50000
    [ 1272.423871] 2XClient[9792]: segfault at 38 ip 00007f16303caf74 sp 00007ffde2d85488 error 4 in libc.so.6[7f163035b000+195000]
    [ 1272.423901] Code: 14 00 e8 ff 1e fa ff 48 8d 0d e8 98 14 00 ba 53 02 00 00 48 8d 35 2a 16 14 00 48 8d 3d 4e 16 14 00 e8 e0 1e fa ff f3 0f 1e fa <8b> 47 10 89 c2 81 e2 7f 01 00 00 90 83 e0 7c 0f 85 a7 00 00 00 53
    [ 1280.664689] appserverclient[9971]: segfault at 38 ip 00007f16c9952f74 sp 00007ffce86124e8 error 4 in libc.so.6[7f16c98e3000+195000]
    [ 1280.664706] Code: 14 00 e8 ff 1e fa ff 48 8d 0d e8 98 14 00 ba 53 02 00 00 48 8d 35 2a 16 14 00 48 8d 3d 4e 16 14 00 e8 e0 1e fa ff f3 0f 1e fa <8b> 47 10 89 c2 81 e2 7f 01 00 00 90 83 e0 7c 0f 85 a7 00 00 00 53


    syslog:

    Jun 26 21:37:43 nuc-1 whoopsie-upload-all[6259]: INFO:root:/var/crash/_opt_2X_Client_bin_appserverclient.1000.crash already marked for upload, skipping
    Jun 26 21:37:43 nuc-1 whoopsie-upload-all[6259]: INFO:root:/var/crash/_opt_2X_Client_bin_2XClient.1000.crash already marked for upload, skipping
    Jun 26 21:38:03 nuc-1 kernel: [ 1202.646368] process '2X/Client/bin/2XClient' started with executable stack
    Jun 26 21:39:13 nuc-1 kernel: [ 1272.423871] 2XClient[9792]: segfault at 38 ip 00007f16303caf74 sp 00007ffde2d85488 error 4 in libc.so.6[7f163035b000+195000]
     

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