shared networking is disabled

Discussion in 'Parallels Desktop for Mac' started by jpaulus, Nov 8, 2006.

  1. jpaulus

    jpaulus

    Messages:
    24
    I've not been able to access the internet through XP and so I've just installed 1970 for the shared networking but the option is disabled making Bridged Ethernet and Host-only networking my only 2 options. I really just want the shared networking so I can be done with this. What do I need to do?

    Thanks.
     
  2. serv

    serv Parallels Developers

    Messages:
    809
    jpaulus,

    First, try rebooting your Mac. If it doesn't help please try either of the following:
    1. Uninstall Parallels using Uninstaller from the dmg. Reboot your Mac. Install Parallels again. This will not touch your VMs, and you won't need to reinstall tools afterwards.
    or
    2. Open Mac System Preferences / Network. If a prompt about new en3 interface does not appear manually add configuration for it: select the bottom option from the "Show" dropdown then click "Add" and select en3. Leave all settings as defaults. Click "Apply". Then from OSX Terminal 'sudo killall -HUP pvsnatd'.
     
  3. jpaulus

    jpaulus

    Messages:
    24
    I tried #2 and was prompted about en3 and then did the sudo killall. I then rebooted the mac and started parallels and was able to select shared networking. While the network connection claimed to be working in XP I still could not hit any web sites. Do I need to configure my network in any which way on the XP side with shared networking?
     
  4. serv

    serv Parallels Developers

    Messages:
    809
    jpaulus,

    No special configurarion is necessary in XP. It should be set to DHCP, no manual gateway/router or DNS settings should be present.
    Can you plese do 'ipconfig /all' in windows and post results here?
     
  5. jpaulus

    jpaulus

    Messages:
    24
    Windows IP Configuration

    Host Name . . . . . . . . . . . . : XPLAPTOP
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Parallels Network Adapter
    Physical Address. . . . . . . . . : 00-B5-57-E6-9A-44
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Autoconfiguration IP Address. . . : 169.254.87.247
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
     
  6. jpaulus

    jpaulus

    Messages:
    24
    I also went in and took out all custom ip configurations and set up dhcp again. Now my settings are below and I have no network connection:

    >ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : XPLAPTOP
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Parallels Network Adapter
    Physical Address. . . . . . . . . : 00-B5-57-E6-9A-44
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 0.0.0.0
    Subnet Mask . . . . . . . . . . . : 0.0.0.0
    Default Gateway . . . . . . . . . :
    DHCP Server . . . . . . . . . . . : 255.255.255.255
     
  7. serv

    serv Parallels Developers

    Messages:
    809
    jpaulus,

    Hmm.. Lets try this from your Mac Terminal:
    sudo killall -9 pvsnatd
    sudo /Library/StartupItems/Parallels/pvsnatd
    tail /var/log/system.log

    The last command should show some messages from pvsnatd[XXXX]. What are the messages?
     
  8. gordyf

    gordyf

    Messages:
    2
    I am also having trouble with shared networking in build 1970. When I reboot a VM, the networking works for a few minutes, and then stops working. I usually keep two VMs up at once (one for testing in IE6, and one for IE7, both running XP). I have tried completely removing and reinstalling the Parallels Tools from both VM images. It appears that the VMs stop being able to acquire IPs via DHCP ("unable to contact your DHCP server. Request has timed out.")

    I attempted killing and restarting pvsnatd, and my system.log reported:

    Nov 10 10:23:29 Sunroom pvsnatd[2400]: en2: DHCP for 10.37.129.2-10.37.129.254 netmask 255.255.255.0
    Nov 10 10:23:29 Sunroom pvsnatd[2400]: en3: DHCP/NAT for 10.211.55.2-10.211.55.254 netmask 255.255.255.0


    After restarting pvsnatd, my VM image was still not able to get online. I restarted Windows and it began working again. I expect it will stop working in a few minutes.
     
  9. jpaulus

    jpaulus

    Messages:
    24

    Nov 10 21:01:54 plato pvsnatd[318]: en2: DHCP for 10.37.129.2-10.37.129.254 netmask 255.255.255.0
    Nov 10 21:01:54 plato pvsnatd[318]: en3: DHCP/NAT for 10.211.55.2-10.211.55.254 netmask 255.255.255.0
     
  10. sciascia

    sciascia

    Messages:
    9
    Hi There,

    I too have no internet in either of my XP or Linux VM's since upgrading to build 1970. I have the Parallels Host Connection in my OS X network Prefs and XP says that it is connected.

    I also performed an erase and install of OS 10.4.8 and Parallels build 1970.

    MacBook, 2GB ram (500MB allocated to Parallels).

    Any help would be appreciated.

    Cheers
     
  11. jpaulus

    jpaulus

    Messages:
    24
    Serv,

    Any thoughts on this?

    thanks.
     
  12. serv

    serv Parallels Developers

    Messages:
    809
    jpaulus,

    Sorry for not getting back to you. Are you sure you don't have Mac Internet Sharing turned on for en3? Even if it's not active try starting and stopping it in case the settings stuck in wrong state. Then try repairing your Windows connection via Repair button on the Spport tab on Connection Properties window.


    sciascia,

    Please provide some more info about your setup. How's you VM network configured in Parallels?
     
  13. sciascia

    sciascia

    Messages:
    9
    Hi There Serv,

    I haven't changed any of the settings so they are just set to the defaults which are:
    - Device Status is enabled and set to connect at startup
    - Emulation is set to "Bridged Ethernet" - Default Adapter
    - Advanced Settings is set to "Realtek 8029(AS)" & Mac Address is set to "006CA6C95AFC"

    More than happy to provide other info - just not sure what...

    Cheers

    Ben
     
  14. sciascia

    sciascia

    Messages:
    9
    I tried repairing the connection in my XP VM but Windows comes back with:
    "Windows could not finish repairing the problem because the following action cannot be completed: Renewing your IP address"

    Cheers...
     
  15. serv

    serv Parallels Developers

    Messages:
    809
    sciascia,

    A quick suggestion would be to try Shared Network instead of Bridged.
     
  16. sciascia

    sciascia

    Messages:
    9
    Thanks Serv, works now - should it be set to shared normally or is it a bug with bridged networking at the moment?
     
  17. jpaulus

    jpaulus

    Messages:
    24
    > Are you sure you don't have Mac Internet Sharing turned on for en3?

    I'm not sure. Where can I find this setting? Is this under the Network/en3 setup or under Prefs/Sharing?

    > Then try repairing your Windows connection via Repair button on the Spport tab on Connection Properties window.

    When I go to the support tab it says, "Windows did not detect problems with this connection" but if I hit the repair button anyway it tells me that it is unable to renew the IP address.

    Does this make sense?
     
  18. jpaulus

    jpaulus

    Messages:
    24
    Serv,

    I found the Internet Sharing and turned it on then back off but the repair is still unable to renew the IP address.

    help.
     
  19. serv

    serv Parallels Developers

    Messages:
    809
    jpaulus,

    The General tab of Windows connection properties window has Sent/Received counts. What numbers are there? If Received is non-zero, please do 'netstat -s' and post output here.

    As I understand your XP doesn't work in bridged mode either. Actually I'm running out of ideas. I'm sorry but the last resort is to reinstall XP. Create a new VM, install Windows and Parallels tools.
     
  20. jpaulus

    jpaulus

    Messages:
    24
    Serv,

    They are non zero and the netstat output is below. I do not think this is XP related because this connection worked fine before upgrading Parallels recently.

    netstat -s

    IPv4 Statistics

    Packets Received = 51
    Received Header Errors = 0
    Received Address Errors = 0
    Datagrams Forwarded = 0
    Unknown Protocols Received = 0
    Received Packets Discarded = 1
    Received Packets Delivered = 50
    Output Requests = 52
    Routing Discards = 0
    Discarded Output Packets = 0
    Output Packet No Route = 0
    Reassembly Required = 0
    Reassembly Successful = 0
    Reassembly Failures = 0
    Datagrams Successfully Fragmented = 0
    Datagrams Failing Fragmentation = 0
    Fragments Created = 0

    ICMPv4 Statistics

    Received Sent
    Messages 1 0
    Errors 0 0
    Destination Unreachable 0 0
    Time Exceeded 0 0
    Parameter Problems 0 0
    Source Quenches 0 0
    Redirects 0 0
    Echos 0 0
    Echo Replies 1 0
    Timestamps 0 0
    Timestamp Replies 0 0
    Address Masks 0 0
    Address Mask Replies 0 0

    TCP Statistics for IPv4

    Active Opens = 0
    Passive Opens = 0
    Failed Connection Attempts = 0
    Reset Connections = 0
    Current Connections = 0
    Segments Received = 0
    Segments Sent = 0
    Segments Retransmitted = 0

    UDP Statistics for IPv4

    Datagrams Received = 50
    No Ports = 0
    Receive Errors = 0
    Datagrams Sent = 50
     

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