Smartmouse doesn't work

Discussion in 'Windows Guest OS Discussion' started by Garth W, Jan 10, 2010.

  1. Garth W

    Garth W

    Messages:
    5
    Since installing a new Windows 7 Ultimate x64 VM, I've had an issue with Smartmouse not working, either with its setting On or on Auto. I start the Windows 7 VM and once it boots up, I can see two arrows until I click into the VM window. To get back to an OSX app, I have to use CTRL-ALT(OPTION).

    Is anyone else experiencing this issue?


    Thanks,



    Garth Williams

    iMac 27", core i7 processor with 8GB RAM
    Parallels 5, running Windows 7 x64
     
  2. galochka

    galochka

    Messages:
    187
    Dear Garth,

    It seems to be that Parallels Tools were not updated correctly.

    Can you please try to reinstall Parallels Tools
    - Start -> Control Panel-> Program and Features -> and uninstall Parallels tools
    - restart Virtual Machine
    - Virtual Machine -> install Parallels Tools
    Please let us know if you have any questions.
     
  3. Garth W

    Garth W

    Messages:
    5
    That did it. Thanks!


    Garth
     

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