SMS "Loading threads" never succeeds

Discussion in 'Parallels Mobile Device Management' started by iantresman, Sep 16, 2016.

  1. iantresman

    iantresman Bit Poster

    On my desktop in my Browser, when I click the SMS option, the pop-up window displays the message "Loading threads", but it never succeeds, and no SMS messages are shown. Accessing another phone is fine. I am running Parallels 2X MDM v8.1.817 on Andoid 6.0.1.

    I've tried:
    • Using the default Messaging App provided by my phone network
    • Using the default Android Messaging App
    • Different ports
    • Checking the app permissions (SMS permissions is granted to 2X MDM)
    • Clearing cookies for the Browser page
    • Clearing my Firefox Browser cache
    Any suggestions?
  2. iantresman

    iantresman Bit Poster

    A factory reset seems to have resolved the issue

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