Snapshots-ghost

Discussion in 'General Questions' started by Yuriy2, Feb 16, 2021.

  1. Yuriy2

    Yuriy2 Bit poster

    Messages:
    1
    When trying to expand the disk, it reports that there are one or more snapshots, although the snapshot manager says that there are no snapshots
     
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Hello,
    what is your Parallels Desktop version?
     
  3. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Please try to perform the following steps;
    And we also strongly recommend that you make a backup of the virtual machine before following the troubleshooting steps.
    1. In Mac OS X, open Finder, go to Applications folder > Utilities folder, and double-click Terminal.
    2. Paste the command below into Terminal as is (do not hit Enter yet):

      prl_disk_tool check --hdd

    3. Find your virtual machine in Finder. Right-click on the .pvm file of your virtual machine and choose Show Package Contents

    4. Drag your WindowsXXX.hdd file into Terminal and drop it right next to prl_disk_tool check --hdd.

      So as result you will see something like this in Terminal window:

      prl_disk_tool check --hdd /Users/appleseed/Documents/Parallels/Windows\ 7.pvm/Windows\ 7-0.hdd

      Please note there should be a space between --hdd and /Users/....

    5. Press return and wait till this operation completes.

      Operation progress 100%
     

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