Subscription Billing

Discussion in 'General Questions' started by ChristianH35, Mar 29, 2021.

  1. ChristianH35

    ChristianH35 Bit poster

    Messages:
    3
    Hello, I was charged for another year of Parallels Desktop for Mac. I do not use Parallels and was under the impression subscription autorenewal was off. I have now turned it off and would like a refund.

    Thanks,

    Christian
     
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Hello,
    please provide us with you purchase order number.
     
  3. ChristianH35

    ChristianH35 Bit poster

    Messages:
    3
    The number is 267384027
     
  4. ChristianH35

    ChristianH35 Bit poster

    Messages:
    3
    I have yet to receive a refund. Please return my message.
     
  5. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Sorry for the delay, your order has been refunded.
    You will receive fund during the next 5-7 days.
     

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