Subscription cancellation.

Discussion in 'Account and Subscription Management' started by GalK, Mar 28, 2023.

  1. GalK

    GalK Bit poster

    Messages:
    3
    Hello, about a year ago I had purchased a student edition of Parallels Desktop which I've used very happily for around 5-6 months. Ever since then I haven't used the program and forgot to cancel my subscription. A couple of days ago on the 25th my subscription has auto-renewed itself without my desire. Is it possible to cancel my subscription and have my money refunded? Thank you in advance.
     
  2. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    314
    Hello,
    We have processed a refund for your subscription.
    Regards,
     
    GalK likes this.
  3. GalK

    GalK Bit poster

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    Thank you very kindly.
     
  4. popi1

    popi1 Bit poster

    Messages:
    2
    Hello,
    I just bought the Desktop 18 for Mac product. But I could not establish a VPN connection. Please cancel my subscription. Please refund.
    Thank you
     
  5. popi1

    popi1 Bit poster

    Messages:
    2
    hus.inanc@gmail.com
     
  6. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    314

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