On June 27 i purchased a permanent upgrade (12) for parallels. I noticed that the free software included toolbox - installed no problems. Moved on to Access I had never seen, known about, or installed , parallels access before yesterday. Installed on Mac & iPad . Connectivity good works well. However iPad says subscription expired in 2015. Reading thru the confusing and legalese worded document concerning what do I get it seems to me that I am entitled to either a year or 6 months of free use. Tool Box and desktop license information in my profile looks correct. Registered etc. What gives?