Subscription error

Discussion in 'Account and Subscription Management' started by perryri, Jun 28, 2017.

  1. perryri

    perryri Bit poster

    On June 27 i purchased a permanent upgrade (12) for parallels.
    I noticed that the free software included toolbox - installed no problems.
    Moved on to Access
    I had never seen, known about, or installed , parallels access before yesterday. Installed on Mac & iPad . Connectivity good works well. However iPad says subscription expired in 2015. Reading thru the confusing and legalese worded document concerning what do I get it seems to me that I am entitled to either a year or 6 months of free use.
    Tool Box and desktop license information in my profile looks correct. Registered etc.
    What gives?

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