Subscription Expiration

Discussion in 'General Questions' started by MichaelR25, Sep 27, 2017.

  1. MichaelR25

    MichaelR25 Bit poster

    Messages:
    2
    Good Afternoon.
    We have MacBook Pro in office that utilizes Parallels Desktop 11 Pro and it has expired. There are a few files that are associated with Parallels Desktop that I need to extract? Is there any way to do this without purchasing a new subscription? The reason, we have recently purchased a new MacBook for this user and Parallels will be added it and this MacBook will be retired.
    Thanks
     
  2. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,257
    Hi @MichaelR25 , we have a 14 days free trial for Parallels Desktop 13 for Mac. You can make use of it. Please check this article.
     
  3. MichaelR25

    MichaelR25 Bit poster

    Messages:
    2
    @Arun@Parallels, I tried doing this yesterday but upon install on the Mac it keeps opening up Parallels Desktop 11 Pro, and asking for a license. If I uninstall parallels would I lose all files associated with it? As at this point and time, it seems that I must do that in order to utilize the Parallels 13 trial.
     
  4. Alfena@Parallels

    Alfena@Parallels Pro

    Messages:
    426

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