Subscription expired despite automatical renewal on App Store

Discussion in 'Account and Subscription Management' started by JuhaM, Jan 17, 2021.

  1. JuhaM

    JuhaM Bit Poster

    Messages:
    2
    I was charged for my Parallels Desktop for Mac App Store Edition subscription in late December via App Store. This was an automatic renewal.
    Now, attempting to start Parallels I am told the subscription has expired in late December.
     
  2. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,693
    Hello,
    are you using Parallels Desktop Standard version too?
     
  3. JuhaM

    JuhaM Bit Poster

    Messages:
    2
    I got a refund from AppStore and then re-subscribed directly from Parallels webstore. This might foul up the software updates (or something) later on, but sometimes you just cannot win.
     
  4. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,693
    Please let us know what we can do for you in the future.
    Thanks in advance.
     

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