Subscription linked to an email I no longer have access to

Discussion in 'Licensing and Activation' started by LuizC4, Sep 18, 2025 at 11:30 AM.

  1. LuizC4

    LuizC4

    Messages:
    1
    Hello Parallels team,

    I recently noticed that a subscription I no longer use was auto-renewed through PayPal (via Cleverbridge). This subscription was originally tied to a work email account that I no longer have access to. Unfortunately, it is still linked to my personal payment method.

    Since I cannot log into the old account, I'd like assistance in either deleting that account or removing my payment details and canceling the most recent renewal.

    Thanks in advance for your help!

    Best,
    Luiz
     

Share This Page