subscription payment

Discussion in 'Parallels Access and Parallels Desktop for Mac' started by Aleks3, May 23, 2020 at 2:55 AM.

  1. Aleks3

    Aleks3 Bit Poster

    Messages:
    2
    I paid for the subscription, but the program does not activate. please help! my id: xandr2002@in***.ru
     
    Last edited by a moderator: May 23, 2020 at 8:44 AM
  2. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,210
    We do not see any subscription purchased or registered with this email address. Let us know how you have purchased Parallels Desktop.
     
  3. Aleks3

    Aleks3 Bit Poster

    Messages:
    2
     

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  4. Constance

    Constance Bit Poster

    Messages:
    1
    novice here. I purchased parallels awhile back. I use it to just use opening excel documents. do i have to always have a subscription?
     
  5. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    5,186
    Hello, did you get any error/warnings when you double click on the Parallels Desktop for App Store icon?
     

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