suse 10.3 X fails after tools install

Discussion in 'Linux Guest OS Discussion' started by jondriscoll, Sep 8, 2007.

  1. jondriscoll

    jondriscoll

    Messages:
    1
    Hi all,
    my X server fails to restart after installing parallels tools. :-(
    if I uninstall the parallels tools, everything returns to normal. :)

    I have looked at http://kb.parallels.com/entry/50/465/ for info, but am still lost...

    I realise that I'm using a beta OS, and Beta parallels...!
    I am happy to help diagnose / fix, but I'll need help to understand how!

    Any ideas ?
    - jd

    Background info:

    Parallels Version: 3.0 Build 4560

    muse:[root]:~ > more /etc/*release
    openSUSE 10.3 (i586) Beta3
    VERSION = 10.3

    muse:[root]:~ > uname -a
    Linux muse 2.6.22.5-10-default #1 SMP 2007/09/03 12:07:40 UTC i686 i686 i386 GNU/Linux

    muse:[root]:~ > tail /var/log/messages
    Sep 9 12:39:55 muse gdm[19044]: WARNING: gdm_cleanup_children: Slave crashed, killing its children
    Sep 9 12:40:00 muse gdm[21862]: WARNING: Server name '0' not found; using standard server
    Sep 9 12:40:01 muse gdm[19044]: WARNING: gdm_cleanup_children: child 21862 crashed of signal 11
    Sep 9 12:40:01 muse gdm[19044]: WARNING: gdm_cleanup_children: Slave crashed, killing its children

    muse:[root]:~ > X -version

    X Window System Version 7.2.0
    Release Date: Sat Sep 1 14:39:33 UTC 2007
    X Protocol Version 11, Revision 0, Release 7.2
    Build Operating System: openSUSE SUSE LINUX
    Current Operating System: Linux muse 2.6.22.5-10-default #1 SMP 2007/09/03 12:07:40 UTC i686
    Build Date: 01 September 2007
    Before reporting problems, check http://wiki.x.org
    to make sure that you have the latest version.
    Module Loader present

    muse:[root]:~ > cat /etc/X11/xorg.conf
    # X.org configuration file generated by Parallels Tools


    Section "Files"
    FontPath "/usr/share/fonts/misc:unscaled"
    FontPath "/usr/share/fonts/local"
    FontPath "/usr/share/fonts/75dpi:unscaled"
    FontPath "/usr/share/fonts/100dpi:unscaled"
    FontPath "/usr/share/fonts/Type1"
    FontPath "/usr/share/fonts/URW"
    FontPath "/usr/share/fonts/Speedo"
    FontPath "/usr/share/fonts/PEX"
    FontPath "/usr/share/fonts/cyrillic"
    FontPath "/usr/share/fonts/latin2/misc:unscaled"
    FontPath "/usr/share/fonts/latin2/75dpi:unscaled"
    FontPath "/usr/share/fonts/latin2/100dpi:unscaled"
    FontPath "/usr/share/fonts/latin2/Type1"
    FontPath "/usr/share/fonts/latin7/75dpi:unscaled"
    FontPath "/usr/share/fonts/baekmuk:unscaled"
    FontPath "/usr/share/fonts/japanese:unscaled"
    FontPath "/usr/share/fonts/kwintv"
    FontPath "/usr/share/fonts/truetype"
    FontPath "/usr/share/fonts/uni:unscaled"
    FontPath "/usr/share/fonts/CID"
    FontPath "/usr/share/fonts/ucs/misc:unscaled"
    FontPath "/usr/share/fonts/ucs/75dpi:unscaled"
    FontPath "/usr/share/fonts/ucs/100dpi:unscaled"
    FontPath "/usr/share/fonts/hellas/misc:unscaled"
    FontPath "/usr/share/fonts/hellas/75dpi:unscaled"
    FontPath "/usr/share/fonts/hellas/100dpi:unscaled"
    FontPath "/usr/share/fonts/hellas/Type1"
    FontPath "/usr/share/fonts/misc/sgi:unscaled"
    FontPath "/usr/share/fonts/xtest"
    FontPath "/opt/kde3/share/fonts"
    InputDevices "/dev/gpmdata"
    InputDevices "/dev/input/mice"
    EndSection


    Section "ServerFlags"
    Option "AllowMouseOpenFail" "on"
    EndSection


    Section "Module"
    Load "dbe"
    Load "type1"
    Load "freetype"
    Load "extmod"
    Load "glx"
    EndSection


    Section "InputDevice"
    Driver "kbd"
    Identifier "Keyboard[0]"
    Option "Protocol" "Standard"
    Option "XkbLayout" "us"
    Option "XkbModel" "microsoftpro"
    Option "XkbRules" "xfree86"
    EndSection


    # Parallels mouse driver
    Section "InputDevice"
    Identifier "Parallels Mouse"
    Driver "prlmouse"
    Option "Device" "/dev/input/mice"
    Option "Protocol" "auto"
    EndSection


    Section "InputDevice"
    Driver "mouse"
    Identifier "Mouse[1]"
    Option "Buttons" "9"
    Option "Device" "/dev/input/mice"
    Option "Name" "ImExPS/2 Generic Explorer Mouse"
    Option "Protocol" "explorerps/2"
    Option "Vendor" "Sysp"
    Option "ZAxisMapping" "4 5"
    Option "SendCoreEvents" "yes"
    EndSection


    #Parallels monitor
    Section "Monitor"
    Identifier "Parallels Monitor"
    VendorName "Parallels Inc."
    EndSection


    Section "Monitor"
    Option "CalcAlgorithm" "XServerPool"
    HorizSync 15-40
    Identifier "Monitor[0]"
    ModelName "Unknown"
    Option "DPMS"
    VendorName "Unknown"
    VertRefresh 30-61
    UseModes "Modes[0]"
    EndSection


    Section "Modes"
    Identifier "Modes[0]"
    EndSection


    #Parallels screen
    Section "Screen"
    Identifier "Parallels Screen"
    Device "Parallels Video"
    Monitor "Parallels Monitor"
    Option "NoMTRR"
    DefaultDepth 24

    SubSection "Display"
    Depth 24
    Modes "800x600"
    EndSubSection
    EndSection


    Section "Screen"
    SubSection "Display"
    Depth 16
    Modes "default"
    EndSubSection
    Device "Device[0]"
    Identifier "Screen[0]"
    Monitor "Monitor[0]"
    EndSection


    # Parallels video driver
    Section "Device"
    Identifier "Parallels Video"
    Driver "prlvideo"
    BusID "PCI:0:2:0"
    EndSection


    Section "Device"
    BoardName "Framebuffer Graphics"
    Driver "fbdev"
    Identifier "Device[0]"
    VendorName "VESA"
    EndSection


    # Server layout
    Section "ServerLayout"
    Identifier "Layout[all]"
    Screen "Parallels Screen"
    InputDevice "Parallels Mouse" "CorePointer"
    InputDevice "Keyboard[0]"
    InputDevice "Mouse[1]"
    Option "Clone" "off"
    Option "Xinerama" "off"
    # Screen "Screen[0]"
    EndSection


    Section "DRI"
    Group "video"
    Mode 0660
    EndSection


    Section "Extensions"
    EndSection


    muse:[root]:~ > ps -ef | grep prluserd
    root 21979 1 0 12:51 ? 00:00:00 prluserd
    root 21980 21979 36 12:51 ? 00:00:25 prluserd
     
  2. jsallee

    jsallee

    Messages:
    7
    Suse 10.3 RC1

    This does the same thing for me, and now it's an RC so Parallels should get their act together and get this taken care of before October 2nd. when 10.3 is released. :)

    Another thing I have noticed is that when I mount the tools ISO via the CD-ROM SUSE thinks it's a blank CD and doesn't see the tools files in the .iso.
     
  3. fbronner

    fbronner

    Messages:
    384
    Same problem here.

    However the issue is not with X. indeed you can start X manually and it works. The problem is KDE does not start anymore.

    I'm looking thru the startup script to see if there is a reason.
     
  4. jsallee

    jsallee

    Messages:
    7
    any progress?

    Any luck with this? 10.3 was just released and it keeps doing the same thing when I install parallels tools.
     
  5. tjhcom

    tjhcom

    Messages:
    17
    Same thing happened when I selected GNOME (10.3 new install). After installing Parallels tools the reboot does not boot into the GUI. I have a command prompt, but unable to boot into GNOME.
     
  6. fbronner

    fbronner

    Messages:
    384
    Kubuntu 7.10 rc does the same thing by the way
     
  7. jsallee

    jsallee

    Messages:
    7
    this is holding me up

    from performing my upgrade. is anyone listening over at parallels so we can get this fixed???
     
  8. jsallee

    jsallee

    Messages:
    7
    Does anyone else have the problem with the ISO not mounting?
     
  9. jsallee

    jsallee

    Messages:
    7
    *another* problem i have...

    "right-clicking" with two fingers on the touchpad no longer works
     
  10. raka

    raka

    Messages:
    18
    Same Problem here with Suse 10.3. Any solutions for this Problem?
     
  11. BarryP13@mac.com

    BarryP13@mac.com

    Messages:
    94
    come on Unix Guru's

    whats the magical incantation we need to get Suse 10.3 running in graphical mode? It boots and then goes into terminal mode, and startx doesn't work.

    its obvious Parallels could care less about this. we need th ralley the commiunity to solve this!
     
  12. jsallee

    jsallee

    Messages:
    7
    this is as responsive...

    as they always are. they never provide fixes for anything, parallels support is just not up to par. for these reasons i'm about to switch over to vmware fusion. at least vmware continues to support linux guests and they ALWAYS provide fixes for stuff promptly.

    this first issue was posted over a month ago and i've tried almost every beta of suse 10.3 on parallels and none of them have worked. i guess they just don't care...kind of like emailing their support center and i'm a paying customer...
     
    Last edited: Oct 23, 2007
  13. BarryP13@mac.com

    BarryP13@mac.com

    Messages:
    94
    I've done some experimenting. I created a fresh VM and it comes up OK. I then copied this file and installed Parallels tools. No Go. so, this seems to isolate the problem to parallels tools. Where are you Parallels ? we want a fix to this! if you don't want to fix this, please at least let us know.
     
  14. fbronner

    fbronner

    Messages:
    384
    Patience,

    My guess is we'll get a fix not long after Leopard comes out.
     
  15. BarryP13@mac.com

    BarryP13@mac.com

    Messages:
    94
    Still not fixed with new build. Runs OK without tools, tools installed boots to command line. tools uninstalled, back to GUI.
     
  16. Xenos

    Xenos Parallels Team

    Messages:
    1,547
    Dear all,

    We are sorry for not paying attention to the thread for such a long time. Please take into consideration that the forum is the place to share your questions and opinions with other users. We are trying hard to provide you with solutions on the problems you encounter but it's sometimes difficult to monitor all forum discussions at once. Anyway we are grateful for the information you give us to improve our products. For obtaining quick support service from Parallels, please send a request ticket.

    To fix the X problem causing display problems (including "The display server has been shut down about 6 times..." error) you should go to /etc/X11/xorg.conf file.
    In the file find ServerFlags Section that looks like this:

    Section "ServerFlags"
    .
    .
    .
    EndSection

    If there is no ServerFlags Section, you should create it and type there:
    Option "Xinerama" "True"

    If the Option already exists but it's "False", change it on "True".

    You should finally get something like this:

    Section "ServerFlags"
    Option "Xinerama" "True"
    .
    .
    .
    EndSection


    Save and restart Linux.

    We'd appreciate you giving the feedback.

    Best regards,
    Xenos
     
  17. BarryP13@mac.com

    BarryP13@mac.com

    Messages:
    94
    Xenos, is this on the Mac or Virtual machine?

    Barry
     
  18. BarryP13@mac.com

    BarryP13@mac.com

    Messages:
    94
    Sorry, but this fails big time.
     
  19. Xenos

    Xenos Parallels Team

    Messages:
    1,547
    BarryP13@mac.com, I meant your Virtual machine /etc/X11/xorg.conf file.

    Best regards,
    Xenos
     
  20. fbronner

    fbronner

    Messages:
    384
    Do not forget to remove or comment out Option "Xinerama" "off" in the ServerLayout section.

    And then it should work. Though I can't resize my openSuSE X windows session yet.
     

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