The product key of a previous version of Parallels Desktop has been not accepted on the license serv

Discussion in 'Installation and Configuration' started by MatiasF1, Sep 29, 2022.

  1. MatiasF1

    MatiasF1 Bit Poster

    Messages:
    1
    I just have bought a update version from parallels desktop 12 to 13 as suggested in my software but when i will put the key i have received the message "you have entered an upgraded key. Please confirm it with the key from the previous version" requeste my previous key that I put and receive always the message "The product key of a previous version of Parallels Desktop has been not accepted on the license server". How can I validate it?
     
  2. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    302
    Hello, we have sent you a private message. Kindly help us with our license key over there to resolve the issue. Thanks.
     
  3. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    302
    We have reset your Parallels Desktop for Mac license key, please try to activate it now. Thanks.
     

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