The virtual machine processor was reset by the operating system

Discussion in 'Windows Virtual Machine' started by Kenneth_H, Sep 13, 2014.

  1. Kenneth_H

    Kenneth_H Bit poster

    Messages:
    1
    Hi
    So I have had an issue with Parallels Desktop 9 running on OS X 10.9.x for a long time now.
    My issue exists only on Windows 8 and Windows 8.1 both with and without Parallels Tools installed.
    When I am running a Windows 8/8.1 VM on my Mac I can use Windows for a few minutes after booting and then it crashes with the error messages that is attached.

    I can run any other version of Windows, even Windows Server 2012 and 2012 R2, but normal Windows 8 and 8.1 does not work.
    All Windows versions from Windows 7 and above are running as 64-bit VMs.

    Has anyone experienced the same error as I have or does anyone know how to fix this error?

    EDIT: Created a report in Parallels Desktop when the error happened again. Report ID is 50207944
     

    Attached Files:

    Last edited: Sep 13, 2014
    Kenneth_H, Sep 13, 2014
    #1
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hi Kenneth_H, please follow the steps mentioned below to fix the issue:
    1.Shut down the virtual machine and open its configuration.
    2.Switch to Hardware tab and choose Boot Order menu.
    3.Expand Advanced Settings menu and insert the following flag in the Boot flags textbox:
    kernel.report_hibernate=0
    4.Close configuration window and check the behavior.
     
    PaulChristopher@Parallels, Jun 18, 2016
    #2

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