There is something wrong about my account...

Discussion in 'General Questions' started by JustinRobin, Apr 4, 2019.

  1. JustinRobin

    JustinRobin Bit poster

    Messages:
    1
    1、I got one license from official-web online
    2、After pay for it, I submit the license to my account.
    3、Then I cannot login in my account with the same e-mail, and the web told me that the account(email address) I typed does not exist.
    4、So I register again with the same account(email address) on the official-web. What surprised me that it was successful...
    5、But...the new account is empty, and I couldn't submit the only license. There was a warning"The license was Already registered"

    What should I do now?
     
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,120
    Hi, please reply me back with your license key and email, which you would like to use.
    I'll send you a private message, please reply on it.
     

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