This license has reached its activation limit. Please help.

Discussion in 'Licensing and Activation' started by GihyukK, Feb 29, 2024.

  1. suzukia

    suzukia Bit poster

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    1
    When I migrated to the new Mac, I reached the activation limit. I don't have any other computers, so I can't install Parallels. I would like you to deactivate the activation.
     
  2. Erguen

    Erguen Bit poster

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    This license has reached its activation limit and can no longer be used to activate new product copies.
     
  3. Erguen

    Erguen Bit poster

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    9
    This license has reached its activation limit and can no longer be used to activate new product copies.
     
  4. Gordon8

    Gordon8 Bit poster

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    Hi same issue for me, can you help to reset my license? thanks!
     
  5. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    338
    Hi Gordon,

    The necessary changes have been made.
    Kindly try again.
     
  6. MacW1

    MacW1 Bit poster

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    Same here it says I've reached a limit. version 17 , I reopened a request in support, couldn't open a new one for some reason. Thanks.
    I need to activate
     
  7. MartinL39

    MartinL39 Bit poster

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    6
    Hello,
    Iam moved to new Mac from M2 air to M3 pro and my license is not working when activating on a new Mac.
    I tried to follow the KB articles but I didn't have an option to disable my old license. I'm on the SAME version (v16) as my previous machine as this was a migration.
    When I try to activate via key, I get "This license has reached its activation limit and can no longer be used to activate new product copies".

    Can you help me please ? My first letters from activation code is: ZH424B

    Thank you in advance
     
  8. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    338
    Hi Mac,

    We have made the required changes.
    Kindly try again
     
  9. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    338
    Hi Martin,

    We have made the required changes.
    Kindly try again
     
  10. MartinL39

    MartinL39 Bit poster

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    Helllo Adeboye,
    still nothing and the same problem...HELP please...
     

    Attached Files:

  11. RicardoM12

    RicardoM12 Bit poster

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    Also have this issue.
    First 5 character of license are:
    6J9N9
    Can you reset my license urgently?
    HAve an urgent project to start and need this working badly.
     
  12. MartinL39

    MartinL39 Bit poster

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    6
    Hi there,
    its doesnt help can you try to reset that limitation on my licence again pls ?

    Thank you in advance
     
  13. Gordon8

    Gordon8 Bit poster

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    5
    Hi, still cannot active, show the previous activation key has not been accepted by the license server. pls help, thanks!
     
  14. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    338
    Hi,
    Please provide the exact error message you are getting
     
  15. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    338
    Hi,

    Please confirm wihich of your licenses you are trying to use. Simply provide the first 5 characters
     
  16. MartinL39

    MartinL39 Bit poster

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    Hello, look at the attached picture of error message...Thank you
     

    Attached Files:

  17. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    454
    Hello,

    We made some changes. Please retry and let us know the result.

    thanks
     
  18. MartinL39

    MartinL39 Bit poster

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    6
    My first letters from activation code is: ZH424B
     

    Attached Files:

  19. Adarsh Jeetun

    Adarsh Jeetun Staff Member

    Messages:
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    Hello @MartinL39,

    We have reset the activation limit on our side. Kindly check and let us know if you are now able to use your license.

    As a note, please refer to this KB article to check if the version you would be using is supported to run on your current macOS:
    https://kb.parallels.com/114381

    Thank you!
     
  20. MartinL39

    MartinL39 Bit poster

    Messages:
    6
    Hello Adarsh,
    I have tried and it finaly works! ... thank you very much its working now...you help me alot. Thank you
     

    Attached Files:

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