Separate names with a comma.
Discussion in 'General Questions' started by DrydenZ, Apr 5, 2018.
I have the same issue. Can you please assist me?
P.O #: QW8349
we are always ready to hep you.
But we will need a bit more information.
Could you provide us with your old email address, new one (please do not forget to create new Parallels Account with your new email) and our license key,
please send it to us via the private message.
Hey i have the same problem and in my parallels desktop setting i have the good email can someone help me ?
first invoice with the key
please provide us with your Parallels Account email address via the private message.
Looking forward to your reply.
my mail is : email@example.com
Hello, we've found your key and your old Parallels Account email address
Please check your inbox for more information.
Hi Maria / Parallels, I'm having the same issue. Somehow my key is registered to a different e-mail address - can you please PM me?
Hi, replied you via the private message.
I have received the same error. I have logged in with the account we have used previously, but it appears there is another account associated.
Invoice # AKD-73683851692
Hello, I have been waiting for an answer for 4 days. I get the error that the key was used in another account I entered
Hello, could you provide us with your license key via the private message please?
Hi @Maria@Parallels The problem is still not resolved. Please help, trial version is running out. My job is not progressing
Is it working OK now?
Hi my key says registered with a different account can you please help? Invoice no. AKD-73679094590
We found that your key is registered with the Apple login "firstname.lastname@example.org". We suggest you use Apple sign-in option and activate Parallels Desktop.
Hi, could you help me with my similar issue? The system said the key is registered with a different account. Invoice no. AKD-73688412870.
This problem is solved by your support team via FB DM. Thank you.
Hi, please sorry for the delay in response and thanks a lot for sharing your results.
If you have any additional questions please let us know.
Hi, same issue from me, I think it stemmed from purchasing using Apple pay... as soon as I went to register the key it said it was already registered.
Anyhoo, invoice number is AKD-73689705281. Really appreciate your help
Hi, could you share with your license key please?