This license key is already registered in a different account.

Discussion in 'Account and Subscription Management' started by AshishK2, Jul 27, 2022.

  1. AshishK2

    AshishK2 Bit Poster

    Messages:
    2
    Hi, getting following error registering a license given by my corporate. I had my device factory reset, re-using this license key is not helping. I can give you the license key in any DM, let me know the account name. Kindly help.
     
  2. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    175
    Hello Ashish, please DM us with Parallels Desktop for Mac license key, so that we can resolve the issue. Thanks.
     
  3. AshishK2

    AshishK2 Bit Poster

    Messages:
    2
    It's resolved. Entering the license key in software works without being logged in(In software, you just enter key and it shows green tick). But interestingly when i do it on the site (Key followed by a name is shown to be filled, software initially prompts to a site) i can't register the key with my account. Not sure how it's configured but since it works, that's fine.
     
  4. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,148
    Hello, great. Please reach us back for any further queries.
     

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