This license key is associated with another Parallels account. Please log in using this account, the

Discussion in 'Installation and Configuration' started by ParallelsU648, Dec 3, 2021.

  1. ParallelsU648

    ParallelsU648 Bit Poster

    Messages:
    6
    Hello,
    I'm trying to move my Parallels from an Intel to an M1 Mac and I get the message

    "This license key is associated with another Parallels account. Please log in using this account, then try again.".

    I have purchased Parallels and I can login, I deleted the association with my existing Mac.

    No luck.

    Any ideas?

    Thanks
     
  2. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    430
    Hello, please send your Parallels Desktop license key in private message to assist you further.
     
  3. ParallelsU648

    ParallelsU648 Bit Poster

    Messages:
    6
    Hello how do I do that?
     
  4. ParallelsU648

    ParallelsU648 Bit Poster

    Messages:
    6
    Hello, please advise? Thank you
     
  5. ParallelsU648

    ParallelsU648 Bit Poster

    Messages:
    6
    Can you please advise? I really need to use Windows on my Mac.
     
  6. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    430
    Hi, we have sent you a private message. Kindly check and response.
     

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