This license key is associated with another Parallels account

Discussion in 'Account and Subscription Management' started by BrianW30, Aug 10, 2022.

  1. BrianW30

    BrianW30 Bit Poster

    Messages:
    1
    I upgraded Parallels, copied in my (Oct 2021 purchased) license key, and got this error. The email address I'm logged in as is the same as the email address Cleverbridge sent the key to in October. There are no support options available to me other than posting here -- even though I've paid for a year of support-- which is very annoying. How can I resolve this?
     
    BrianW30, Aug 10, 2022
    #1
  2. Nazeemabanu@Parallels

    Nazeemabanu@Parallels Staff Member

    Messages:
    145
    Hello @BrianW30, We have requested more details on DM. Kindly check your DM and revert for further assistance. Thanks.
     
    Nazeemabanu@Parallels, Aug 13, 2022
    #2

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