This PC can't run Windows 11

Discussion in 'Windows Virtual Machine' started by JohnD44, Jun 24, 2021.

  1. JohnD44

    JohnD44 Member

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    Using Microsoft's PC Health Check application in my Win10 VM, it reports "This PC can't run Windows 11". Does everyone get the same message now, and a future version of Parallels will allow Win11 to run, or does it have a problem with my virtualized hardware? I actually have the Win11 DP build, and it installed fine in Parallels 16 (latest build) - natively, with no modifications/hacking/trickery.

    upload_2021-6-24_12-49-47.png
     
  2. JohnD44

    JohnD44 Member

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  3. GaryS22

    GaryS22 Bit poster

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    I get the same error message when I try to run the app in the link suggested.
     
  4. Maria@Parallels

    Maria@Parallels Problem solver

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    Hello guys, could you collect the tech report once the issue reoccurs and post the report's ID here please?
     
  5. AndreaR3

    AndreaR3 Bit poster

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    it requires TPM 2.0 that i think parallels can emulate via vTPM but require also DX12 drivers and gpu... as this can't be available in parallels is this the end?
     
  6. James Rome

    James Rome Hunter

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    Report ID 372495533
     
  7. JulsS

    JulsS Member

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  8. AndreaR3

    AndreaR3 Bit poster

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    SamiT likes this.
  9. Don Awalt

    Don Awalt Hunter

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    I got the email too, and running Health Check failed. So I did this:

    (Note - the is ONLY for Intel-based Macs!!!)

    Turn on TPM 2.0 per this KB article:
    https://kb.parallels.com/en/122702

    Then for Secure boot, read this KB article:
    https://kb.parallels.com/en/124242

    I re-did the MS Health Check (which I believe did have a problem, I got an email it was fixed quickly today) - it then passed. I checked Settings/Update & Security/Windows Insider Program, and it has me set up for the Beta Channel again! All fixed
     
    JohnD44 likes this.
  10. JohnD44

    JohnD44 Member

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  11. homtaka

    homtaka Bit poster

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    I think the problem comes from Direct X 12.0 driver. dxdiag says the driver model of Direct X is WDDM 1.2. Since Win11 needs WDDM 2.0, we need to wait update of Parallels for Win11.
     
  12. JohnT2

    JohnT2 Bit poster

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    I'm getting "The processor isn't supported for Windows 11" from the Health Check.
    What processor settings are folks using that have passed the health check?
     
  13. Don Awalt

    Don Awalt Hunter

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    DirectX is fine, VM Windows is ready to go for beta build of Win 11!
    Screen Shot 2021-06-26 at 6.52.13 AM.png
     
  14. JohnD44

    JohnD44 Member

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    I ran the tool on my Win11 VM and it says my CPU isn't supported? LOL - The Win11 ISO installed in a new VM just fine. CPU requirements are supposed to be at least 1GHz, at least 2 cores, 64-bit. I'm running an old dual Xeon X5690 (Westmere), which meets those requirements, and I gave the VM 4 cores (of the 12). *shrug*

    upload_2021-6-26_8-45-27.png
     
  15. AlexA2

    AlexA2 Member

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    I'm on the 2020 iMac with T2 chip. When I go to Hardware +, there is no 'TPM chip' option available.
     
  16. JohnD44

    JohnD44 Member

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    What version of Parallels are you running? You need v15 or v16, Pro or Business editions to have the ability to add the vTPM chip. Click on settings for a Windows VM (that's shut down), click the + and add the vTPM.
     
    AlexA2 likes this.
  17. JohnD44

    JohnD44 Member

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    PS - You also need to have Windows installed in UEFI mode, not legacy BIOS mode. Launch System Information and check.

    upload_2021-6-26_11-5-5.png
     
  18. AlexA2

    AlexA2 Member

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    I think I know what the problem is:
    I created this VM in the fall of 2015, so it's definitely 'Legacy'. I'm going to have to create a new VM.
     
  19. JohnD44

    JohnD44 Member

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  20. mcored

    mcored Junior Member

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    This almost brought my hopes up. I checked for TPM in my Boot Camp installation, and tried to add it too but couldn't see it in the list. Mine is an iMac 27" 2020.
     

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