Put me down as another user who must have USB support or I will be demanding a refund. It's been almost a month since the GA release and we have heard nothing about a timetable for USB support or why some devices work and some don't and what we have to do to be in compliance. The reason I'm writing this with such urgency tonight is that the Dell laptop I've been using with my USB smart card had another hard drive go bad tonight. I'm not replacing yet another, I'm going to use my wonderful macbook pro. There's boot camp and there's iEmulator (anybody used this?). As much as I really like Parallels, as great a product as it is, it's not the only game in town. A lot of us feel stranted out here by lack of support, by lack of any kind of recognition that we good customers deserve to have products that work the way they were advertised. Please at least give us a clue! Will you support USB or not? When?