Toolbox license issues

Discussion in 'Parallels Toolbox for Mac' started by CarstenO1, Nov 22, 2019.

  1. CarstenO1

    CarstenO1 Bit poster

    Messages:
    1
    Hi.
    I have recently moved to a newer Mac computer and I have reinstalled Parellels 13 for which i have a permanent license. When I purchased this version I also received a permanent toolbox license which has been working up till my change of Mac.
    On the new Mac Toolbox suddenly has updated itself to newest version and states that my product key no longer is valid. When I install the old Toolbox image the program updates itself without asking and it looks like the update process keeps running in the background because I get a message every 10 minutes that Toolbox is updated to newest version.
    My question is - where do I find the disk image that will work with my permanent license and how do I stop Toolbox updating without asking?
     
  2. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,120
    Hi, please download Parallels Toolbox from this link
    then install it and to avoid the auto update you can turn it off
    Please let us know if you have any additional questions.
     

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