Totally unresponsive

Discussion in 'General Questions' started by Jake6, May 31, 2019.

  1. Jake6

    Jake6 Bit Poster

    Messages:
    2
    Hi,

    I'm accessing iMac from Windows computer or iPhone but for some time now I can see the screen on Mac - all open applications but not the Mac's cursor and can't click or do anything. I've reinstalled application on all devices, played with settings but nothing works.
    Please help me as I need Parallels for work :(
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,671
    Hi, please provide us with version of Parallels which you're using and also with your MacOs version.
     
  3. Jake6

    Jake6 Bit Poster

    Messages:
    2
    Thank you Maria.
    Parallells Access Version 4.0.4 (32918)
    macOS Mojave Version 10.14.5
     
  4. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,359

Share This Page