Touch key Menu & Back button lights stay on

Discussion in 'Parallels Mobile Device Management' started by iantresman, Sep 3, 2014.

  1. iantresman

    iantresman Bit Poster

    Messages:
    19
    When I run 2X MDM on my Samsung Galaxy Note II with Android 4.4.2, the Menu and Back button LEDs come on, and stay on, even though I have Settings | Display | Touch key light duration, set to 1.5 settings.

    2X MDM should adhere to the settings.
     
  2. SeanBianco

    SeanBianco

    Messages:
    14
    Hi there,

    Thank you for your feedback.

    We were note able to replicate your issue. Ensure you are updated to the latest version of the 2X MDM app.

    Should the issue persist, kindly provide us with a step by step process in point form with which we may replicate the issue.

    Regards
     

Share This Page