I have a key registered under an email address of someone who has since left the company. I cannot use the key because it was used on a previous laptop which has been formatted and reset without Parallels. I have the key but cannot deactivate the old activation of the previous laptop because I cannot login to the since left employees account. Is there anything you can do your side to either transfer this key to my account so I can manage it for future use? The business edition license is available until 05/31/2020 but currently not used because I'm locked out.