Transfer license key to another account

Discussion in 'Account and Subscription Management' started by AlanC14, Feb 12, 2020.

  1. JayeshK

    JayeshK Bit Poster

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    5
    This is 3rd request for the help. I also tried to reach you on Twitter and Facebook messenger. Please reply.
     
  2. JayeshK

    JayeshK Bit Poster

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    5
    Moderator, I appreciate you for approving the post. Can you please request support team to provide the support ? This is pending for quite some time now and it is quite disheartening and frustrating.
     
  3. JayeshK

    JayeshK Bit Poster

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    5
    I got the help over Facebook messenger. This is solved. Thank you.
     
    Maria@Parallels likes this.
  4. Alex67

    Alex67 Bit Poster

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    2
    hi guys from support,
    i still need to do this. i have access to both emails and parallels accounts, and all the retail cds w/ the keys
    alex
     
  5. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694
    Hi, please sorry for the delay and reply us back via the private message with your both email addresses and license keys.
    Looking forward to your reply.
     
  6. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694
    Thank you for your reply, your key has been transferred. Please check.
     
  7. eduzgz

    eduzgz Bit Poster

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    2
    Hello I've tried Parallels Desktop with an automated generated password, the problem is that I did activate with that email which is imposible to remember and also wanted to have my licence somewhere that I can check or modify.
    Could you please help me to move the new key to my original account? It doesn't appears there.
    Thank you.
     
  8. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694
    Hello,
    please provide us with your license key, purchase documents and current email address via the private message.
    Looking forward to your reply.
     
  9. Freda1221

    Freda1221 Bit Poster

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    1
    I have the same issue, how do I send you a private message? I can't find the button.
     
  10. Maria@Parallels

    Maria@Parallels Kilo Poster

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    8,694
    Hello, we've just sent you a private message, please check your inbox and reply.
     
  11. FernandoA8

    FernandoA8 Bit Poster

    Messages:
    1
    Hello,

    I bought the product first (before making a Parallels account) and then I made a Parallels account. The problem is that I cannot link the license number with my account email. Please can someone help me?

    Thanks.

    Apologies for my poor English.
     
  12. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694
    Hello,
    could you provide us with your Parallels Account email address, your license key and purchase order number please?
     
  13. Fredrik1

    Fredrik1 Bit Poster

    Messages:
    1
    Hello
    We have bought a new MacBook and need to move the license to the new computer.
    I need help to deactivate the key on the old computer.
    Regards
    Fredrik
     
  14. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,720
    We have reset the business activation key. You can try to use it again and check.
     
  15. darkk1

    darkk1 Bit Poster

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    I have a license key of parallels, but I formatted my laptop, and now, I'm trying to install parallels on a new pc with a new account and I receive a message that the key is already in use and linked to my old account
     
    Last edited by a moderator: Jul 2, 2021
  16. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,694
    Hi, could you provide us with your license key and Parallels Account email address please?
     
  17. StevenT10

    StevenT10 Bit Poster

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    7
    I want to do the same but don't understand the process.
     
  18. AlwikT

    AlwikT Bit Poster

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    2
    Hi Parallels team, I'm in the same boat as a lot of other people here. I have a serial witch is connected to a an account of a colleague. It has to be transferred to me. How can I do that?
     
  19. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

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    1,054
    Hello, are you using Parallels Desktop Business Edition or Pro Edition?
     
  20. AlwikT

    AlwikT Bit Poster

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    2
    Hello, thanks for your reply, I'm using the standard edition.
     

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