Transfer license key to another account

Discussion in 'Account and Subscription Management' started by AlanC14, Feb 12, 2020.

  1. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,054
    Hello, we have sent you a private message. Please check and response.
     
  2. JoseC26

    JoseC26

    Messages:
    1
    Hi! Same issue, I'm trying to transfer my license to a colleague, can you help me please?
     
  3. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,054
    Hello, we have sent you a private message. Kindly help us with your license key and new email address over there.
     
  4. TN_2

    TN_2 Bit Poster

    Messages:
    1
    Hi, I have the same issue. Please send me a private message. Thank you!
     
  5. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,054
    Hello, we have sent you a private message. Kindly help us with your license key and new email address over there.
     
  6. 360d1

    360d1 Bit Poster

    Messages:
    1
    I need to transfer my existing key into different account. Please reset my license! Im moved to another Mac.
     
  7. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,054
    Hello, we have sent you a private message. Kindly help us with your license key and new email address.
     
  8. EdwinR4

    EdwinR4 Bit Poster

    Messages:
    4
    Hello Parallels, I need to transfer a license key to a coworker. Please help me what I need to do. Thanks in advance.
     
  9. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,054
    Hello, are you using Parallels Desktop Pro Edition or Business Edition?
     
  10. EdwinR4

    EdwinR4 Bit Poster

    Messages:
    4
    Hi, the license of my boss is the Pro Edition.
     
  11. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    60
    Hello, please DM us with the invoice copy along with both the email addresses so that we can transfer the license. Thanks.
     
  12. EdwinR4

    EdwinR4 Bit Poster

    Messages:
    4
    Attached you will find the last invoice. Thanks a lot.
     

    Attached Files:

  13. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,054
    Hello, as per checking your purchased reference number we can see that your license key has been registered under tur****@si.edu. We have removed your email addresses from the public post for security purpose.
     
  14. GurkanC

    GurkanC Bit Poster

    Messages:
    3
    Merhaba,

    10 adet lisans satın aldık (isterseniz size faturasını da gönderebiliriz)

    Referans numarası: 302522319

    Ancak lisansları kullanan 4 kişi şirketten ayrıldı.

    4 lisans anahtarımızı sıfırlayabilir misiniz? (İsterseniz lisans anahtarlarını paylaşabilirim)

    Çünkü şirketimizde işe başlayan kişilere lisans anahtarları vereceğiz.

    Saygılarımızla.
     
  15. GurkanC

    GurkanC Bit Poster

    Messages:
    3
    Hello,

    We bought 10 licenses (we can send you the invoice if you want)

    Reference number: 302522319

    However, 4 people using the licenses left the company.

    Can you reset our 4 license keys? (I can share the license keys if you want)

    Because we will give license keys to people who start work in our company.

    Regards.
     
  16. EdwinR4

    EdwinR4 Bit Poster

    Messages:
    4
    Good morning, ok thanks. So the change of email address is already done? Or tur****@si.edu should contact you to make the change? Thanks againn
     
  17. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    60
    Hello, please DM us with the 4 Parallels Desktop for Mac license keys, so that we can resolve the issue. Thanks.
     
  18. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    60
    Merhaba, sorunu çözebilmemiz için lütfen Mac için 4 Parallels Desktop lisans anahtarını bize DM olarak gönderin. Teşekkürler.
     
  19. GurkanC

    GurkanC Bit Poster

    Messages:
    3
    Hi,
    I don't see any dm.
    May i have your email address?
    Thanks
     
  20. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,054
    Hello, kindly check at the right top corner. You will find inbox. Click on that, and the message will be visible to you.
     

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