Transfer license key to new Mac

Discussion in 'Account and Subscription Management' started by AlanC14, Jan 31, 2020.

  1. AlanC14

    AlanC14 Bit Poster

    Messages:
    3
    I have a business edition subscription on a previous Macbook Pro. How do I transfer this subscription to a new MacBook Pro and remove the previous one?
    The activation key says it is valid but the installer for Mac won't let me go any further.
    Thank you.
     
  2. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We suggest you refer to this article and transfer the license to the new Mac.
     
  3. AlanC14

    AlanC14 Bit Poster

    Messages:
    3
    Thank you, I've asked our service desk to follow this article as they have the access.
    Thanks for the quick reply.
     
  4. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    If they face any issue, contact us for further assistance.
     
  5. MichaelF29

    MichaelF29 Bit Poster

    Messages:
    2
    The linked article doesnt help at all! I have no access to the licensing portal and i simply got the key from the department at our company which manages the licenses. Now i have my new mac and i cannot reach anybody. Why isnt there a simple way to remove the license from the old machine? This is a waste of time.
     
  6. kavyaM

    kavyaM Kilo Poster

    Messages:
    101
    @MichaelF29 We have sent you a private message, please reply to it to assist you further.
     

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