transfer license to new mac

Discussion in 'Account and Subscription Management' started by MarcH4, Sep 24, 2018.

  1. MarcH4

    MarcH4 Bit Poster

    Messages:
    2
    How do I transfer my license to a new mac? I cannot activate and cannot get a trial license. What do I do?
     
  2. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    608
    Hello MarcH4, Please check our private conversation.
     
  3. MikeG5

    MikeG5

    Messages:
    1
    I have the same problem. I have logged out on old machine and cannot activate license on new machine.

    [​IMG]
     
  4. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,298
    Hi @MikeG5 , we have made the necessary changes, please try to activate now.
     
  5. LisaA3

    LisaA3 Bit Poster

    Messages:
    2
    I restored my system to a cloned backup and now I am being prompted that my key has reached the max number of activations.
     
  6. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    608
    Hello LisaA3, We have reset the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
     
  7. LisaA3

    LisaA3 Bit Poster

    Messages:
    2
    Thank you. It worked.
     
  8. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,298
    Hi @LisaA3 , you are welcome. Please reach us anytime for further assistance.
     
  9. AyriusK

    AyriusK Bit Poster

    Messages:
    1
    ich habe das selbe proplem wie kann ich das den zur├╝cvkstellen ?

    mfg
     
  10. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,298
    Hi @AyriusK , we have checked your account we see the subscriptions are already deleted. Please let us know the error message you are getting.
     
  11. HarshL

    HarshL Bit Poster

    Messages:
    2
    I purchased a new Mac and installed parallels desktop 12 but get a message that the license activation has reached its limit. Can you please reset the license so I can reinstall the software. thanks.
     
  12. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    608
    Hello HarshL, We have reset the Parallels Desktop license key. kindly try to activate it.
     

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