Trial period Parallels Access with Parallels Desktop

Discussion in 'Account and Subscription Management' started by marcisig, Feb 1, 2014.

  1. marcisig

    marcisig Bit poster

    I bought Parallels Desktop 9 and I recorded account "Parallels" with email.
    Then I made the access to Parallels Access, but the trial period is 14 days instead of six months. Why?
  2. Maheesh@Parallels

    Maheesh@Parallels Parallels Support Parallels Support

    Hello marcisig,

    To get a free 6-month Parallels Access subscription, follow the steps as suggested at

  3. davodavo

    davodavo Bit poster

    Hello, I am running Parallels Desktop for Mac, V9. OSX Mavericks 10.9.5.
    I installed the Parallels Agent on my Mac and downloaded a so called 'free trial' of Parallels Access on my Samsung Galaxy 10.1 tablet from Google Play yesterday.
    All went well until I activated it, all I got was a 5 minutes per each 24 hours trial!
    :eek: 5 MINUTES??? What the... is going on??? According to the link in the above post I should have got 6 months!
    I have been a loyal Parallels user for many years (since October 2006), my Wife also uses it on my recommendation, as do others I have recommended it to.
    I activated Parallels Access by logging into the same account that my Desktop for Mac uses, so why didn't I get a 6 month trial??
    I repeat, FIVE MINUTES? You have to be joking!! o_O

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