Trying to renew but it's not taking

Discussion in 'Account and Subscription Management' started by ScottH28, Aug 3, 2022.

  1. ScottH28


    Hey there,

    I have been trying to contact support all day via Facebook/Twitter and now I am going to try here. My license expired and I have benn trying to renew. I had an expired credit card on file, updated it to a new card and tried renewing several times and it's not taking. I have tried a couple times waiting about 3 hours now for the renewal to take affect. Any help would be appreciated!!
  2. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Hello, please help us with your registered email address.

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