Unable to access account dashboard after registering license key

Discussion in 'General Questions' started by AndrewE5, Jun 3, 2019.

  1. AndrewE5

    AndrewE5 Bit Poster

    I'm trying to access my team's account dashboard to see and manage our license. When I go to my.parallels.com, I keep getting redirected to the product registration page. I've added the license key and subscription name already, but I'm always redirected to this page. How can I get past this page and access the account? Thanks in advance!
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Hi, could you please provide us with your license key and email which you've used for the registration. Please send it to us via private message.

Share This Page