Unable to access Hard Disk 1: Error ID: Input/output error

Discussion in 'Installation and Configuration' started by Grant Leitheiser, May 15, 2009.

  1. Grant Leitheiser

    Grant Leitheiser

    Messages:
    1
    This error happens every time I run parallels for 1hr+ or run an antivirus scan or adaware scan.

    I submitted an error report #210428.

    I have looked at other forum comments but none seem to be what I am finding. Please advise.

    The last time the error happened it threw Windows Vista into a blue error screen.

    "Unable to access Hard Disk 1
    An error occurred when accessing the hard disk. Error ID: Input/output error."
     

    Attached Files:

  2. dadnoa

    dadnoa

    Messages:
    1
    Same problem

    Tried reinstalling Windows XP, get the same error. Won't even install. Please post the solution!
     
  3. galochka

    galochka

    Messages:
    187
    Hello Grant Leitheiser,

    Please check your Macintosh HD (Applications -> Disk Utilities -> verify the disk)

    Also please check system log (Apple sign-> about Mac -> more info -> logs, check if you have I/O errors there)

    Seems to be there is some corrupted sectors on Macintosh disk
     
  4. GUANG HONGY

    GUANG HONGY

    Messages:
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    Hi galochka,

    I tried your method, but did not work for me. In addtion, the message dispeared when I remove the vitual machine from my list, however, it come back if I run virtual machine a few times.

    Please help me with this issue, thanks in advance.
     
  5. Jeffrey Ginn

    Jeffrey Ginn

    Messages:
    1
    Same problem: error ID: input / output

    Everything has been fine then suddenly I can't boot Windows XP Pro. I ran disk utility to verify and no problems. It will start eventually, but I cannot run any programs or open folders and it locks my entire machine.

    Please help,

    Jeff
     
  6. AllenH

    AllenH

    Messages:
    1
    Same issue

    I hardly ever use this program and am having the issue. It is very annoying. Work for about 45 minutes or so then have "unable to access hard drive" come up. Don't think it's a Mac HD issue. I load Parallels then start Window and walk away. 30 to 45 minutes later (sometimes within 10 min) the error is there. This not what I signed up for. Would like to have a solution to this problem.
     

    Attached Files:

  7. Jon Bruck

    Jon Bruck

    Messages:
    3
    same problem: input/output error

    ...then XP is unresponsive. It happens within 2 or 3 minutes of booting into XP. This is not a Boot Camp partition. Parallels crashed the Boot Camp partition during my upgrade from 3 to 4 earlier this year.

    Report ID 420354
     
  8. Robert Fenerty

    Robert Fenerty

    Messages:
    2
    I've had this problem MANY times. I'm always told "hard drive corruption on your Mac". And yes, that's correct. There is hard drive corruption. So I "repair" that, which last time ended up wiping out the drive's ability to boot. Then I reinstalled the guest VMs from scratch, and now I'm getting the same problem again. I've even changed my Mac's hard drive to try and fix this problem.

    Why is it that the only file that ever goes corrupt is my parallels image?

    Robert
     
  9. Matthew86T

    Matthew86T

    Messages:
    3
    I am having the same exact issue. I am running Snow Leopard with Parallels 4. I have a boot camp partition running Windows Vista. After a while of using Vista inside of Parallels, I receive the same "Unable to Access Hard Disk 1: Input Output Error"
    If I boot directly into Vista it works fine. I have checked the disk using Disk Utility, and everything is fine. I have checked the system log and there is nothing in there regarding this.
    What has been done to fix this problem? If any of the users in the forum have solved it, please let me know. If any of the tech support personnel have a fix, please get back to me ASAP. Thank you!
     
  10. Matthew86T

    Matthew86T

    Messages:
    3
    I have the same exact problem. Has anybody had any luck fixing this Unable to Access Hard Disk 1, Input/Output error?
    I am ready to ask for my money back on this product if I can't get this working. I can't stay logged into Windows Vista for longer than an hour without this message coming up and crashing whatever I was doing.
    Any help is much appreciated.
     
  11. John Powell

    John Powell

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    2
    Grant, did you ever get this problem resolved? I have exactly the same problem!
     
  12. John Powell

    John Powell

    Messages:
    2
    How many people have not yet had this situation resolved?

    How many of you are still having this input/output error? If enough of us complain repeatedly of this, then Parallels would be ethically obliged to correct the problem.
     
  13. ElizabethT

    ElizabethT

    Messages:
    1
    I am having the same issue. Same error message. It just started happening one day about a week and a half ago.
     
  14. amber haley

    amber haley

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    I have had this problem a few times in the past couple of months - parallels has been running fine then it just stops.
    same error - no corruption on either disk.
     
  15. Ynot

    Ynot Kilo Poster

    Messages:
    387
    Guys, if you look in your system log - you will see some messages from Mac kernel, that your hard drive fails to do something: read or write data. This is the reason of the input/output error message.

    The message comes from mac kernel when Parallels tried to access data on virtual disk and then Parallels just shows it.

    As a workaround i can only offer to try to copy your virtual machine to other drive, add it to Parallels and run it, the problem will gone away. But only if you can copy it...
     
  16. barth

    barth

    Messages:
    1
    Still doesn't work

    Hi Ynot,

    I tried this. Moved the VM to another volume and the VM started up. But after 20 mins. working in XP: same error again!!
    The problems started suddenly this week and the error keeps popping up ever since more frequent every day it seems. Bottom line is that I were not able to work with Parallels the for days now. I've tried every thing both on the mac and on the parallels side. No results at all. Since Parallels is the only application on my Mac that triggering the error I really think that it is a Parallels issue and not a Leopard issue. I'm using Snow with the latest Paralells...

    Please enlighten us!!


    Bart
     
  17. syphax

    syphax

    Messages:
    8
    I am having this problem too

    In recent days, my Window session would hang, randomly. I could try to stop it, but was left with "Stop" as the only available option under the VM menu. Only fix was rebooting the Mac.

    Today, I started getting the "Unable to access Hard Disk 1" (or 3) error, every time I try booting windows.

    So, I'm cracking out ye olde windows laptop until I can figure this out.
     
  18. syphax

    syphax

    Messages:
    8
    More info

    OK, here's the system log when I get this error:
    The disk utility says my HD seems A-OK.

    Suggestions?
     
  19. syphax

    syphax

    Messages:
    8
    Follow-up

    Well, I can't copy any of my .hdd or .hds files; the copy gets about half way and then fails with error -36 or some such.

    Yet Disk Utility and fsck find nothing, and running applejack (gave it a shot) didn't change the situation.

    Can anyone recommend a good utility for searching out bad sectors, or something? I haven't found anything that seems like the right tool. Otherwise, I am going to try to create a new boot drive and see if I can at least salvage my work drive contents.
     
  20. DinoF

    DinoF

    Messages:
    2
    Same problem

    Same error... and the MAC log give me more or less the same message as reported by syphax.
    I have this error only when I install a software from a CD, virtual CD or a windows update (like SP3 for XP).
    I tried to change the size of the virtual disk, and for unknow reason it was solved... but only for one time.
    All my check one the MAC disk are OK... and moreover I had delete e recreated the virtual machine.
    I need a solution, but not like 'use an external hard drive'!

    Dino
     

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